At Garden Supplies Store, we understand that your gardening projects can’t wait. That’s why we’ve designed our delivery service to be as efficient and reliable as your favourite gardening tools. Whether you’re eagerly awaiting new plants to transform your space or essential equipment to start your next project, we’re committed to getting your order to you as quickly and safely as possible.

Good to know: We ship worldwide (excluding some remote areas in Asia and other locations), bringing garden joy across borders. Our standard processing time is 1-2 business days before dispatch.

Our Shipping Options

Standard Shipping

Carrier: DHL or FedEx

Delivery Time: 10-15 business days after dispatch

Cost: £12.95 (applied to all orders)

Ideal for when you need your gardening essentials promptly. Our standard shipping option provides tracking and reliable delivery through premium carriers.

Free Shipping

Carrier: EMS

Delivery Time: 15-25 business days after dispatch

Cost: FREE for orders over £50

Perfect for larger orders where you can wait a little longer. Enjoy free delivery on qualifying orders while we carefully package your items for their journey to your garden.

What to Expect After Ordering

Once you’ve placed your order with us:

  1. Order Processing: Our team will carefully prepare your items within 1-2 business days.
  2. Dispatch Notification: You’ll receive an email with tracking information when your order ships.
  3. In Transit: Your gardening essentials will be on their way to your doorstep.
  4. Delivery: Our carriers will deliver your package directly to you.

Important Delivery Notes

  • Delivery times are estimates and may vary slightly depending on your location and customs processing.
  • Some larger items like garden furniture may require additional delivery time.
  • Please ensure someone is available to receive the delivery, especially for fragile items.
  • For artificial plants and delicate ornaments, we recommend inspecting your delivery upon arrival.

Our Promise: We carefully package all items – from robust chainsaws to delicate garden ornaments – with the same care you’d give your prized plants. However, if anything arrives damaged, please contact us within 15 days of receipt to arrange a return or replacement.

International Shipping Considerations

As we ship globally (excluding some remote areas), please note:

  • Customs duties or import taxes may apply depending on your country’s regulations
  • Delivery times may be extended during peak seasons or due to customs processing
  • Some products may have shipping restrictions to certain countries

We’re proud to serve gardening enthusiasts worldwide, bringing quality tools, beautiful decorations, and practical solutions to your doorstep. Whether you’re creating an urban oasis or maintaining a country garden, we’re here to support your gardening journey with reliable delivery services.

For any delivery-related questions, our friendly customer service team is always happy to help at [email protected].

Happy gardening, wherever you are!

The Garden Supplies Store Team