Privacy Policy

Last Updated: [Insert Date]

Welcome to Garden Supplies Store (“we”, “us”, or “our”). At news-gardens.com, we are committed to protecting your privacy while providing you with quality gardening products and a seamless shopping experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect various types of information to serve our gardening enthusiasts better:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information, and contact details.
• Transaction Data: Details about purchases of garden tools, furniture, compost, and other products, including payment method and order history.
• Technical Data: IP address, browser type, operating system, and device information to improve our website functionality.
• Usage Data: Information about how you navigate our site, including pages visited and products viewed (such as garden arches or bark chippings).
• Communication Data: Records of your interactions with our customer service team regarding orders or garden product inquiries.

2. How We Use Your Information

We use your data to enhance your gardening shopping experience:

• Process orders for garden furniture, tools, and supplies efficiently
• Provide customer support for your gardening needs
• Improve our product offerings and website functionality
• Send order confirmations and shipping notifications
• Communicate about promotions on compost bins, garden ornaments, or seasonal items (with your consent)
• Prevent fraud and ensure payment security
• Comply with legal obligations related to international shipping

3. Data Sharing and Disclosure

We value your trust and only share information when necessary:

• Service Providers: We work with trusted partners for payment processing (Visa, Mastercard, PayPal, JCB), shipping, and website maintenance.
• Legal Requirements: We may disclose information if required by law or to protect our rights and the safety of our customers.
• Business Transfers: In case of merger or acquisition, customer data may be transferred as a business asset.
• International Transfers: As we serve customers globally (excluding some Asian and remote regions), data may be transferred outside the UK/EU with appropriate safeguards.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

Your gardening journey with us is protected by:

• SSL encryption for all transactions
• Secure storage of data with limited access
• Regular security assessments of our systems
• PCI-DSS compliance for payment processing

While we implement robust security measures, no internet transmission is 100% secure. We encourage you to protect your account password and notify us immediately of any unauthorized access.

5. Your Rights

As our valued gardening customer, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Object to certain processing activities
• Withdraw consent for marketing communications
• Request restriction of processing in specific circumstances
• Receive your data in a portable format

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Like a well-tended garden, our website uses cookies to help it flourish:

• Essential Cookies: Necessary for basic functions like processing your garden tool orders.
• Performance Cookies: Help us improve how our website works for visitors browsing compost options or garden furniture.
• Functionality Cookies: Remember your preferences for garden product displays.
• Targeting Cookies: Used by advertising partners to show relevant gardening ads (you can opt out).

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect your shopping experience.

7. Children’s Privacy

Our website is not designed for children under 16. We do not knowingly collect personal information from children without parental consent.

8. Changes to This Policy

We may update this policy as our garden grows. Significant changes will be communicated through our website or email. Please review periodically.